"At Freestone's Transport, we pride ourselves on delivering excellence in long-distance express delivery. Our business hinges on punctuality, safety, and cost control, and we sought a solution that could effectively manage tire pressures, brake temperatures, and provide live alerts for our fleet of trucks and B-double trailers".
According to Mr. Daniel Keohane, National Workshops Manager, the decision was clear. "Our relationship with Michelin led us to explore pressure solutions. While cheaper options were available, MICHELIN Connected Fleet offered a comprehensive live tracking solution that exceeded our expectations". Mr. Rob Watts added, "MICHELIN Connected Fleet has given us a custom-built solution that works in our business and operations".
Mr. Daniel Keohane emphasizes the shift from reactive to proactive maintenance. "MICHELIN Connected Fleet enables preventive maintenance, allowing us to stay ahead of issues like brakes and significantly reducing tire consumption. It's also an improved workshop organization" Mr. Rob Watts added, "Live notifications are very proactive in the fact that you don't have to sit in front of your desktop, you get them on your mobile phone."
“The monthly reports are great, with unprecedented data that has been invaluable”
Daniel Keohane National Workshops Manager
Their experience with MICHELIN Connected Fleet has been nothing short of transformative. "The monthly reports are great with unprecedented data that has been invaluable," notes Mr. Daniel Keohane. "They've helped us identify previously unnoticed problems, like punctures caused by poorly cleaned yards. Our customers also appreciate the trailer tracking link, enhancing transparency".
On a scale of 1 to 10, Mr. Daniel Keohane rates MICHELIN Connected Fleet a resounding 10. "You guys at MICHELIN Connected Fleet, you consistently exceed expectations with fantastic after-sales service and reliable follow-up."
Mr. Daniel Keohane summarizes, "Great technology, great service, and great people define our experience with MICHELIN Connected Fleet." Mr. Rob Watts adds, "MICHELIN Connected Fleet is modern technology backed up by good old-fashioned service and great people".
Mr Paul Freestone concludes: "One of the advantages of MICHELIN Connected Fleet is servicing - as you know, when a truck comes in or a trailer comes in you have to recheck all the pressures. With this technology, the guys know if the pressures are all correct or incorrect, and the same guys from maintenance know that if we start getting a hot wheel with a break lockdown or bearings starting to fire, they can save 10 thousands of AUD dollars in just one alarm".
"In a lot of ways it's taking too long for transport to get to this type of system because everyone knows that many trucks catch fire every day on Australian roads".
And a final note from Paul Freestone: "It's not what it costs, it's what it saves you".