ALSO SEE HOW WE CAN HELP YOU WITH:
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- How can we help?
- Fleet management solutions
- Industries
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We are MICHELIN
- We are MICHELIN
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Transition to a green fleet
Global (English)
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THE NEEDS:
- Optimising the scheduling of your jobs
- Ensuring you dispatch the jobs to the drivers with the right amount of driving hours left
- Identifying potential issues and delays and reducing missed jobs
- Maintaining high customer satisfaction
THE BENEFITS:
- Assign jobs according to driver remaining driving time, type of vehicle, operation, load and route
- Track your live schedule and react to late jobs with live alerts
- Reduce waiting time with notifications of arrival at depot or collection locations
- Reduce missed visits and incoming enquiries by proactively communicating ETA to customers
- Optimise future schedules with insights from automated planned vs actual reports
Job Management helps you with:
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Assigning jobs according to the type of vehicle, operation, load, route, nearest location of the vehicle
Assignment of missions to drivers according to their remaining driving time
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Visibility of driving hours per driver and remote download of tacho data
Notification of arrival at depot or collection locations
Delivery progress status and delay alert
Communication with drivers in case of delay or disruption via in-cab tablet
Job Management helps the MANAGER with:
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Creating tasks via manual entry, file import or API
Assigning tasks to a driver or vehicle
Visibility of the list of jobs with main schedule and assignment information.
Automatic update of jobs status (actual start and end time - 200m radius around the customer site)
Manual editing of the list of jobs (schedule, assignment, deletion) - via drop-down list.
Tracking and notifications of assigned jobs on mobile application
Job Management helps the DRIVER VIA APP with:
Visibility of jobs sorted by appointment time, client details and navigation aid
Acceptance of the job to indicate that it is on its way
Indication that the job is 'Not done' if the job cannot be done
Taking a photo, collecting a signature or adding a note as proof of delivery
Job Management helps the CLIENT VIA SMS/EMAIL with:
Order/Job confirmation
Reminder of appointments on the day
Notifications of "on the way" + ETA
Notifications of "About to arrive" + ETA
Notifications of "Mission completed/missed"
THE CAPABILITY TO SERVE CUSTOMERS WHEREVER THEY ARE
