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We are MICHELIN
- We are MICHELIN
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Transition to a green fleet
Global (English)
TRANSFORM YOUR CUSTOMER EXPERIENCE
CREATE
Push orders from your back office (API), CSV import jobs or enter manually
PLAN
Plan and organise your drivers' days and routes
DISPATCH
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NAVIGATE
Navigate in 1-click using the driver’s favourite navigation app
COMMUNICATE
Send white-labelled ETA notifications to end-customers
DELIVER
Bill faster, with real time status updates, sign-on-glass Proof Of Delivery and photosBenefits
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Become more
productive
Maximise operational efficiency through better planning and execution. Streamline delivery operations. Automate repetitive tasks such as scheduling and dispatching.
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Reduce
paperwork
Communicate more effectively and efficiently with your drivers (and contractors). Digitise work instructions and delivery completion information.
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Right
first time
Reduce missed visits and incoming enquiries by proactively communicating more accurate delivery estimates (ETA) to customers.
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Get paid
faster
Our Proof of Delivery enables you to invoice customers quickly. Use our trusted real-time job status updates, sign-on-glass signature capture, photographs and GPS records.
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Keep
control
Stay ahead of problems with real-time location, timeliness, and plan vs actual job insight.
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Less
downtime
Reduce waiting time with notification of arrival at depot or collection locations.
Operations
The Operations centre allows you to view and manage jobs, assign to drivers and track delivery progress
- See all jobs in Timeline or List view
- Assign, re-assign and dispatch to drivers
- Track deliveries and drivers
- Create or edit jobs as you go, or using CSV Import or API
SmarterDriver App
Help drivers work and communicate more efficiently, through clear delivery instructions, navigation and job completion tools
- View all jobs information clearly
- Easily capture proof of delivery signatures, photographs and GPS attendance
- Job status updates help keep the office and customers updated on progression
- Navigate using your preferred app
Communicate
Reduce missed visits and incoming enquiries by proactively communicating with your customers
- Automated customer notifications
- Real-time ETA tracking
- Branded customer communication
- Job feedback
Smart Job Management features
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Driver app
Android and iOS app to pass job details to remote workers.
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Manager portal
Online browser based planning portal to manage jobs.
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Notifications
SMS and email customers on change in job statuses and ETA.
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Navigation
Compatible with your favourite navigation systems.
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Sign-on-glass
Capture signatures on delivery, saved against job record.
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Photographs
Photo evidence for proof of delivery.
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Punctuality
Quickly see late, missed and early jobs.
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Plan vs Actual
Compare plans with actual arrival and visit times.
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CSV Import / export
Upload jobs using a simple CSV upload facility.
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Integration APIs
Integrate Smart Job Management with your business software.
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Storage
Secure online data storage or job details.
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GPS
Evidence delivery attendance using accurate GPS records.
