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the chabé group has succeeded in reducing its claim costs, MEASURING its carbon footprint and accelerating the electrification of its fleet.
With their prestige vehicles and private chauffeurs, Group Chabé aim to meet the travel needs of influential people anywhere, anytime. For example, at major sporting events, in luxury hotels, or when heads of state or diplomats are visiting.
This exclusive clientele is looking for excellence in the quality of service, but is also increasingly concerned about the ecological impact of its practices.
Mindful of its environmental footprint and keen to meet this growing demand, the Chabé group aims to become a benchmark player in sustainable luxury. To achieve this, the Chabé group has started to move away from the large cars that used to make up its entire fleet and is now focusing on models with low CO2 emissions. This change has led to the addition of top-of-the-range rechargeable hybrids and 100% electric vehicles to its fleet.
Guillaume Connan, Chairman of the Chabé Group, shares his experience and the results achieved thanks to the solutions and support provided by MICHELIN Connected Fleet after 15 years of partnership.
“The data has allowed us to show how much we can save by reducing engine idling, and it really has changed mindsets and had an impact.”
Why did you choose MICHELIN CONNECTED Fleet and what needs does their solution meet?
As part of our CSR approach, we have been offsetting our CO2 emissions since 2020. To do this, we needed to be able to measure our emissions. The data provided by MICHELIN Connected Fleet on our vehicles enables us to establish our carbon footprint, offset our emissions and implement actions to reduce them.
This has enabled us to identify our main sources of emissions so that we can prioritise our actions and monitor them every year. In 2021, fuel alone accounted for 41% of our emissions. The transition of our fleet to low-carbon vehicles will enable us to considerably reduce the proportion of emissions per kilometre travelled.
Originally, we needed to geolocate our vehicles. This allowed us to check that our drivers were using them correctly, and also to ensure that the vehicle arrived on time to pick up the customer, without having to contact the driver. Geolocation is essential for the operational management of our business. In our business, we need to know accurately where the vehicle is so that we can tell the customer when it arrives and what route the driver has taken for safety reasons.
In addition, the MICHELIN Connected Fleet solutions provide us with a wealth of additional information that is extremely useful for optimising the management of our fleet, and their team of specialists helps us to analyse this data. This gives us a precise picture of how the vehicle is used over the course of a day, with parameters such as stopping times, engine idling times and driving times. By using this valuable data, we can optimise our drivers' route planning, while taking into account their degree of fatigue.
Another very interesting piece of information that we are beginning to exploit is our drivers' behaviour at the wheel, with data on sudden braking and acceleration and collision reports. This data enables us to improve driving behaviour, prevent accidents and find out whether the principles instilled during training are being properly applied.
What happened following the introduction of the Michelin Connected Fleet solution?
Thanks to the MICHELIN Connected Fleet solution, we have been able to calculate the actual average emissions of our fleet in 2021 (196 g CO2/km) and we are in the process of calculating the year 2022. This indicator is interesting because it allows us to see the results of all our decarbonisation efforts (fleet transition, vehicle use, driver behaviour, etc.).
In terms of geolocation and monitoring, the benefits are undeniable. The simple fact of setting up a control system has an impact on driver behaviour and the correct use of vehicles, which translates into tangible savings.
Finally, over the last few years, we have seen a significant and steady decline in our claims - between 2020 and 2022, the number of at-fault claims will have fallen by more than half. This has enabled us to retain the confidence of our insurer, who sees us as a lower-risk player than a traditional VTC company, where claims tend to increase.
What have you learned from working with MICHELIN Connected Fleet?
I particularly value the relationship we have with MICHELIN Connected Fleet. While we initially thought we were getting a simple geolocation tool, we've come to realise the wealth and multiple possibilities offered by MICHELIN Connected Fleet's solutions. Their platform is like a toolbox that can provide us with valuable data, according to the specific needs we express.
"The advantage is that they support us in analysing this data to come up with concrete applications that enable us to get the best out of our vehicles and guarantee flawless service to our customers. "Guillaume Connan concludes.
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